Frequently Asked Questions
Business Advisory & Leadership Development
Understand how Connectionmark can help, explore your options, and find a starting point that fits your business.
Getting Started
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Connectionmark helps small business owners and leaders make better decisions about their business.
When you are unsure where to focus, what needs to change, or whether an investment makes sense, we help you examine the situation, identify what is causing the challenge, and determine your next steps.
Our services include business assessments, facilitated workshops, individual planning, leadership development, and ongoing advisory support. Throughout the process, you strengthen your ability to think through future decisions with greater confidence.
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We help owners work through questions such as:
Sales are inconsistent. What should I examine before spending more on marketing?
Everything depends on me. How can I reduce that dependency?
I have several opportunities. Which deserves my attention?
Is it time to hire, expand, or change direction?
My team is busy, but we are not making progress. What is getting in the way?
Someone recommended a service or solution. How do I know whether my business needs it?
You do not need to arrive with a clearly defined problem. Helping you understand the question is part of the work.
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Start by requesting a conversation.
Tell us what is happening in your business and what you are trying to work through. Our team can help you identify an appropriate next step.
If you would prefer to experience our approach in a group setting first, Tuesdays with Connectionmark™ is a complimentary option.
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We work with small business owners, entrepreneurs, and leaders who want clearer priorities, stronger leadership, and a more intentional approach to running their business.
You may be starting a business, managing growth, navigating a transition, or reconsidering how your business operates. The right starting point depends on your situation, goals, and the support you need.
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Yes. We can help you examine your assumptions, clarify priorities, understand your customers, and consider what needs to happen before you invest more time or money.
We recommend a starting point based on your stage and needs. A new business may benefit from a workshop, assessment, or focused conversation before considering a larger engagement.
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Our approach applies across industries, including professional services, construction and trades, retail, hospitality, health and wellness, and other service businesses.
We focus on the decisions and systems that connect different parts of a business. When a situation requires specialized industry or technical expertise, we help identify that need.
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Business coaching and advisory services can overlap. At Connectionmark, our approach combines facilitated questions, business analysis, planning, and practical guidance.
We examine how leadership, operations, finances, sales, marketing, and client experience affect one another. We help you understand your options and the reasoning behind your decisions, while developing your ability to work through future challenges.
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A business is shaped by the people who lead it, work in it, and buy from it.
We consider how communication, motivation, capacity, relationships, and leadership affect business performance. Recommendations need to make sense for your business and for the people responsible for carrying them out.
Programs & Services
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Tuesdays with Connectionmark is a complimentary, facilitated Business Decision Think Tank for business owners and leaders.
Bring a question, challenge, opportunity, or decision you are considering. Through thoughtful questions and shared perspectives, you can gain a clearer understanding of your situation and identify possible next steps.
You do not need a presentation or a prepared answer. Sessions take place Tuesdays from 1:00–3:00 PM.
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The Business Decision Series offers facilitated workshops that help owners explore specific business challenges and apply what they learn to their own situation.
Topics connect to areas such as leadership, operations, marketing, communication, and business performance.
Each workshop provides space to examine your approach, ask questions, and identify practical next steps. Individual workshops are $47 unless otherwise noted.
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The Connectionmark Business Performance Index is a business assessment that helps surface areas worth examining more closely.
Your responses provide a starting point for discussing what is working, where you are experiencing friction, and what may deserve attention.
An assessment supports the conversation; recommendations depend on understanding your business and circumstances.
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WHY Discovery — $97
Explore the core motivation behind what you do. Understanding your WHY can help you communicate your value and consider what makes work meaningful to you.
WHY.os Discovery — $247
Explore your WHY, HOW, and WHAT: why you do what you do, how you approach it, and what you contribute.
WHY.os includes a one-to-one conversation with a Connectionmark team member to discuss your results and their application to your business and leadership.
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What is Applied Decision Intelligence™?
Applied Decision Intelligence, or ADI, is Connectionmark’s approach to helping business owners understand their situation, evaluate options, and make informed decisions.
The process connects business analysis with facilitated conversations and practical planning. You examine what is happening across your business, identify priorities, and develop a clearer direction.
The goal is to strengthen both your plan and your ability to make decisions as circumstances change.
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Strategic planning is part of ADI.
Along with developing a plan, you examine the assumptions, information, and decisions shaping your business. This helps you understand why particular priorities matter and how to evaluate your options as new questions arise.
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The 30-day individual ADI engagement provides a focused process tailored to your business.
Through discovery, analysis, and collaborative review, we help you examine challenges, recognize opportunities, and develop a strategic plan with prioritized recommendations.
The standard investment is $2,500. The scope, schedule, and payment terms are established before your engagement begins.
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Connectionmark Edge is a six-week Applied Decision Intelligence accelerator delivered in a facilitated group format.
You work through business questions and planning activities while learning alongside other owners. The format provides structure, shared perspectives, and opportunities to apply the process to your business between sessions.
The investment is $497. See the current program listing for dates and participation details.
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Both help you examine your business, clarify priorities, and strengthen your decision-making.
Individual ADI provides a process tailored to your business, with focused discovery, analysis, and collaborative plan development over approximately 30 days.
Edge provides a six-week group learning experience in which you develop your thinking and apply the process to your business with facilitated guidance.
The right choice depends on the depth of individual support you need and how you prefer to work.
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Choose a workshop when you want to explore a particular topic, learn alongside other business owners, and consider how the ideas apply to your business.
Individual consulting is appropriate when you need focused attention on your circumstances, confidential discussion, or guidance on a specific decision.
If you are unsure, request a conversation so we can help you compare the options.
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Our Strategic Partner Network connects business owners with professionals whose expertise may address a specific need.
Depending on the situation, that may include accounting, finance, legal services, human resources, technology, branding, or marketing.
We help you understand what support you need before considering a referral. Any specialist’s scope, fees, and responsibilities are established separately.
Pricing & Ongoing Support
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Our standard pricing includes:
Tuesdays withConnectionmark™: Complimentary
Business Decision Series™ workshop: $47 per session
WHY Discovery: $97
WHY.os Discovery, including a one-to-one results conversation: $247
Website Diagnostic: $247
Connectionmark Edge six-week Accelerator: $497
Individual 30-day ADI engagement: $2,500
Executive Leadership Labs: $750
Individual consulting: $300 per hour
Monthly advisory retainers: $500–$5000 per month
Membership options are also available. The scope, inclusions, and payment terms for your selected service are confirmed before you commit.
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The Growth Pass provides a way to stay engaged with Connectionmark throughout the year.
Membership includes 12 Business Decision Series sessions annually, WHY.os Discovery with a one-to-one results conversation, and a Website Diagnostic.
The investment is $365 annually or $34.98 per month.
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The Decision Room is a facilitated setting where eligible business owners and leaders bring current decisions, challenges, and opportunities for thoughtful discussion.
It provides space to examine your thinking, hear other perspectives, and apply what you have learned to the decisions you are making now.
Participants must complete Connectionmark Edge or an individual ADI engagement before attending.
Sessions take place on the second and fourth Tuesdays from 11:00 AM–1:00 PM. Options include $47 per session, $365 annually, or $647 annually for a combined Growth Pass and Decision Room membership.
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Your next step depends on your priorities and the support you need.
You may continue implementing your plan independently, join The Decision Room, attend relevant workshops, arrange individual consulting, or explore ongoing advisory support.
We discuss appropriate options with you as you complete the engagement.
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Monthly advisory retainers provide continuing conversations and support as you apply recommendations, evaluate progress, and address new questions.
Current options include:
$500/month – 1 appointment per month, plus services defined in your agreement.
$1000/month – 2 appointments per month, plus services defined in your agreement.
$1,500/month – 4 appointments, plus services defined in your agreement.
$5000/month – Fractional Leadership Retainer (Part-time Executive Support)
We establish the scope, responsibilities, and included support before the engagement begins.
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Implementation support depends on the engagement.
We can help you clarify responsibilities, evaluate progress, and work through decisions as you put your plan into action. Work that requires ongoing management, project delivery, or executive responsibility needs a separately defined scope.
Discuss your needs with us so we can determine the appropriate level of support.
Working With Us
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Connectionmark works through a team of business advisors and specialists.
The person supporting you depends on your needs, the type of engagement, relevant expertise, and availability. We clarify who will lead your engagement before work begins.
If you want to work with a particular team member, include that in your request.
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We begin with the question or situation you want to address.
Your advisor asks questions, examines relevant information, and helps you consider the factors influencing your decision. Depending on your needs, you may explore options, identify gaps, establish priorities, or define actions to take next.
The focus and scope of the session are agreed upon in advance.
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The timing depends on your starting point, the decisions involved, and your ability to act on what you learn.
A conversation may help you see a situation more clearly. Changes to operations, leadership habits, or business performance usually require continued effort.
We focus on clear priorities and practical actions. Business outcomes depend on implementation and circumstances; they cannot be guaranteed.
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Yes. Consulting and advisory services are available virtually for business owners outside Colorado.
Workshop and program formats vary. Check the individual listing or contact us to discuss remote participation.
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Connectionmark is located at Summit 360 Suites:
1175 Kelly Johnson Blvd
Colorado Springs, CO 80920You can reach us at 719-313-1070.
Check your appointment confirmation or event listing for location and participation details.
How do I get started?
Tell us what you are working through.
You do not need to know which service to choose. Share your question or situation, and we will help you identify an appropriate starting point.
Better decisions. Stronger business. Greater confidence.